FAQ's

FOR ADDITIONAL INFORMATION, questions, or concerns you may have please contact customerservice@tristenmmickelson.com

WE ARE HERE TO ASSIST YOU with THE MOST LUXURIOUS, CONVENT service

 

IS SALES TAX APPLIED TO MY ORDER?

TRISTEN MICKELSON CHARGES STATE, COUNTY, AND LOCAL TAXES FOR ONLINE TRANSACTIONS BASED ON SHIPPING ADDRESS AND AS REQUIRED BY APPLICABLE LAW.

PLEASE NOTE THAT THE TRANSACTION SENT ELECTRONICALLY VIA EMAIL WILL HAVE THE ESTIMATED SALES TAX CHARGED. 

 

HOW DO I REGISTER OR SIGN-IN?

PLEASE CLICK LOGIN/REGISTER from the homepage NAVIGATION PAGE.

 

HOW MUCH IS DOMESTIC SHIPPING TO THE UNITED STATES?

TRISTEN MICKELSON DISTRIBUTION HEADQUARTERS ARE LOCATED IN NEW YORK, USA.  ALL SHIPPING IS COMPLIMENTARY WHEN ORDER HAS BEEN COMPLETED.

 

HOW LONG DOES CUSTOMER SERVICE TAKE TO ANSWER  EMAILS?

DUE TO HIGH VOLUME OF INCOMING MESSAGES, OUR CUSTOMER SERVICE REPRESENTATIVES WILL TYPICALLY  RESPOND WITHIN A 24-HOUR TIME PERIOD

 

HOW DO I UNSUBSCRIBE FROM NEWSLETTER UPDATES?

CLICK UNSUBSCRIBE AT THE BOTTOM OF A TRISTEN MICKELSON NEWSLETTER EMAIL

 

HOW DO I CANCEL MY ORDER?

IF YOU WISH TO CANCEL YOUR ORDER, PLEASE CONTACT US IMMEDIATELY AT CUSTOMERSERVICE@TRISTENMMICKELSON.COM  IN MOST CASES,

 IF THE ORDER HAS ALREADY SHIPPED WE WILL BE UNABLE TO ACCOMMODATE YOUR REQUEST.

 

WHAT IF I FORGOT MY PASSWORD TO LOGIN?

PLEASE CONTACT US AT CUSTOMERSERVICE@TRISTENMMICKELSON.COM TO FURTHER ASSIST YOUR INCONVENIENCE. 

 

IS SHIPPING STILL COMPLIMENTARY FOR INTERNATIONAL DELIVERY?

all orders and purchases are complimentary and eligible for international delivery to anywhere in the world. 

 

is my credit card information kept confidential?

All information obtained from our customers are kept 100% confidential and secure. For more information on this please click INFORMATION